Terms of service
Within 14 days of receiving the goods, customers can enjoy unconditional return and exchange services. Returns and exchanges comply with Article 16 of the EU Consumer Protection Act.
Return Requirements:
Products must be in their original packaging, unopened, and unused.
If the item is returned damaged, the customer may be responsible for the associated costs.
When submitting a return or exchange request, please provide the order number and the reason for the return.
Return & Exchange Fee:
In general, the shipping cost of return and exchange is borne by the customer. If there is a quality problem or an order error, we will cover the relevant costs.
Return & Exchange Procedure: Please submit a return request via email ([email protected]) and we will process and confirm the return as soon as possible.
Shipping Policy:
We offer a variety of shipping options, including standard mail, expedited shipping, and air freight. You can choose the most suitable shipping method at checkout.
Transit time:
Shipping times vary depending on the destination, shipping method, and other factors. The estimated arrival time will be displayed on the order confirmation page.
Loss of Transportation:
If an item is damaged or lost in transit, please contact us or the shipping company as soon as possible and submit a claim.
Shipping Delays:
We ask for your understanding in the event of transportation delays caused by force majeure factors such as weather and customs inspections.
Payment Policy
We accept a variety of payment methods, including credit cards, PayPal, EU bank transfers, and more.
All prices are based in Euros (EUR) and your total amount is automatically displayed at checkout.
Privacy Protection
We are committed to protecting your privacy and all customer data will be kept strictly confidential and used only for order processing and customer service.
We will not disclose your personal information to third parties unless required by law or for order fulfillment.
customer support
If you need any help or have any questions, you can contact us at:
Customer service email: [email protected]
Official website: www.averoshop.com
Thank you for choosing AVEROS TRAD LIMITED and happy shopping!
Return Requirements:
Products must be in their original packaging, unopened, and unused.
If the item is returned damaged, the customer may be responsible for the associated costs.
When submitting a return or exchange request, please provide the order number and the reason for the return.
Return & Exchange Fee:
In general, the shipping cost of return and exchange is borne by the customer. If there is a quality problem or an order error, we will cover the relevant costs.
Return & Exchange Procedure: Please submit a return request via email ([email protected]) and we will process and confirm the return as soon as possible.
Shipping Policy:
We offer a variety of shipping options, including standard mail, expedited shipping, and air freight. You can choose the most suitable shipping method at checkout.
Transit time:
Shipping times vary depending on the destination, shipping method, and other factors. The estimated arrival time will be displayed on the order confirmation page.
Loss of Transportation:
If an item is damaged or lost in transit, please contact us or the shipping company as soon as possible and submit a claim.
Shipping Delays:
We ask for your understanding in the event of transportation delays caused by force majeure factors such as weather and customs inspections.
Payment Policy
We accept a variety of payment methods, including credit cards, PayPal, EU bank transfers, and more.
All prices are based in Euros (EUR) and your total amount is automatically displayed at checkout.
Privacy Protection
We are committed to protecting your privacy and all customer data will be kept strictly confidential and used only for order processing and customer service.
We will not disclose your personal information to third parties unless required by law or for order fulfillment.
customer support
If you need any help or have any questions, you can contact us at:
Customer service email: [email protected]
Official website: www.averoshop.com
Thank you for choosing AVEROS TRAD LIMITED and happy shopping!